Dear Parents / Carers,
As you no doubt do not need me to tell you, in line with government advice the pre-school will close as from the end of the afternoon session this Friday 20th March until further notice.
With regard to children of key workers, vulnerable children and those with additional needs and / or a social worker, we are urgently seeking further clarification from the education authorities. Please let us know if you feel you fall into the key worker category, the full list of which we understand will be published by the government this afternoon.
This is just a brief note to inform you of our expectations going forward, as far as we can with the limited information we have to date.
Fees paid for Spring 2 term – as per our Pandemic policy, our default position is that fees paid to date are not refundable. Our primary objective as a Charity is to ensure that the pre-school remains viable and in a position to re-open once it is deemed possible to do so, including as far as possible the retention of staff, and to that end all funding is key.
Fees for Summer terms – we will not be sending out invoices at the usual time for Summer 1 term, and will not be expecting parents / carers to pay any fees that they do not receive government funding for whilst the setting remains closed.
If and when we do re-open, we will calculate and invoice accordingly for the sessions your children are currently booked in to attend. At that time our standard policies regarding payment of fees will apply whether or not, for any reason, your child attends the sessions.
Easter party – is unfortunately cancelled, and we will carry forward the £10 fees paid to the summer party should we re-open in time for that to take place. If that does not happen we will offer refunds of the £10 as part of the repayment of deposit payments, or via direct payment to your accounts, should you so wish.
Finally, Lisa and her team will be meeting after session this afternoon to discuss what advise / resources or the like they may be able to offer you to continue your child’s education during these unprecedented times.
If you have any specific queries / questions please speak to Lisa at drop off / pick up today or tomorrow or email Zoe email@example.com or Lisa firstname.lastname@example.org rather than telephone calls.
We will share any further relevant information as soon as it is to hand.
We wish you all good luck and take care.
Buckles and Bows Pre-School Nursery
Buckles & Bows Pre-School Nursery (cio) is a Registered Charity in England and Wales No. 1182528